Privacy Policy

How we protect and use your information

Last updated: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Contact us for services or quotes
  • Make appointments or bookings
  • Subscribe to our communications
  • Visit our physical location

This may include:

  • Name and contact information (phone, email, address)
  • Business information (company name, industry, requirements)
  • Project details and preferences
  • Payment information (processed securely by third parties)

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our signage and branding services
  • Process appointments and service requests
  • Communicate with you about services, appointments, and promotions
  • Maintain service records for warranty and quality purposes
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or to protect our rights
  • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Project records may be kept for extended periods for warranty and reference purposes.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications
  • Request information about how we use your data

7. Cookies and Website Data

Our website may use cookies and similar technologies to improve user experience. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Phone: +971 55 115 5276

Email: privacy@signcraft.pro

Address: 123 Main Street, Lahore, Pakistan